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发表于 2015-7-21 16:43
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SDL 技术支持中心在 KB #4948 给出了详细的问题分析及解决办法:9 j7 Q! i# ^! W3 a1 D! }
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KB #4948 | Error message when installing SDL Trados Studio 2014: Package 'Suite repair utility' could not be installed. Error number: -1
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- o: P* b0 r5 u: o+ W+ r) `Symptoms
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When installing SDL Trados Studio 2014, the following error message occurs immediately after extracting the Studio components:
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! ~* `& w3 d3 {& @4 q; xSet-up did not complete. The error is:
1 s4 u4 o; t! r& b8 U9 q! [Package `Suite repair utility‘ could not be installed. Error number: -15 d3 \/ k( q$ S& k0 M3 L A
, C5 C7 q' E- r7 ZExplanation- w! T' E Z' }, Z$ M
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The Suite repair utility is an installation task which ensures that the new Trados Compatibility module of SDL Trados Studio 2014 can add the new information into the PackageTracking.xml file. This task also makes sure that the module does not interfere with the previous Trados Compatibility module from SDL Trados Studio 2011.
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The update only takes place if it finds a specific registration key that was created only with the installation of SDL Trados Sudio 2011 SP2R.
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This means that if you have ever installed a SDL Trados Studio 2011 version prior the SDL Trados Studio 2011 SP2R, you will encounter this problem. Prior Studio 2011 SP2R versions are for example:
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SDL Trados Studio 2011
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SDL Trados Studio 2011 SP20 z4 \" f' T! @2 S* |2 I6 X
7 I' z F( e. WNOTE: In rare cases, even if you uninstall the SDL Trados Studio 2011 from your system, you might encounter the issue described in the Symptoms section.+ u4 l! {# o+ E5 g
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Resolution8 V; m$ V. g1 z+ H" S
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NOTE: The workarounds are ordered by time it takes to complete.
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Workaround 1: Add registration key
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When you add the specific registration key that was only created with the installation of SDL Trados Sudio 2011 SP2R, the installation process of Studio 2014 will process as intended:
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( g3 n7 g& u4 O d# e; W3 G& E- Download and save the SuiteUninstallString.zip file attached to this article to your local hard drive; it contains the SuiteUninstallString.reg file.
- Extract the zip file on your local drive. Do not unzip the files on an external hard disk or on another partition.
- Browse to the folder where you extracted the SuiteUninstallString.reg.
- Double-click on SuiteUninstallString.reg. A message appears asking if you are sure to add the information to the registration editor.
- Click on Yes to confirm.
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6 k/ N! O+ f' n' l$ `; d: M7 c* eStart installing SDL Trados Studio 2014., Y/ _' Q3 m0 V2 e1 D! j0 o
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Workaround 2: Uninstall SDL Trados Studio 20119 d* ?/ Y, W2 ^; i# b7 `7 W6 G* P
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Uninstall the non-SDL Trados Studio 2011 SP2R version before running the installation of SDL Trados Studio 2014:
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NOTE: If required, you can install SDL Trados Studio 2011 afterwards again. However, we strongly recommend that you download/install the SDL Trados Studio 2011 SP2R version, which you can find in your SDL Account.
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原文地址:2 d% o6 T5 ^! }* z2 V+ X0 `
http://kb.sdl.com/#tab:homeTab:crumb:7:artId:49483 _; W' `* D4 z( c* C; v) t
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