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[原创] Package ‘Suite repair utility’ could not be installed 错误的解决办法

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发表于 2015-7-21 16:34 | 显示全部楼层 |阅读模式
在安装 SDL Trados Studio 2014/2015 的时候,可能会遇到以下错误:1 ^- C7 h* n5 f! b% `

. {9 X$ X* ]- O  {% MSet-up did not complete. The error is:  r/ ?& k" _: d: ^6 R
Package `Suite repair utility‘ could not be installed. Error number: -1& i( {) a" R* y& O! f' l5 Y

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这很可能是你安装了 SDL Trados Sudio 2011 SP2R 之前版本的 Trados 2011 的缘故,具体包括以下几个版本:
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6 @7 a% P5 ], LSDL Trados Studio 2011
( \! p5 h) v' X" lSDL Trados Studio 2011 SP1
& X0 D4 k, o: x8 v/ E% lSDL Trados Studio 2011 SP2
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; O2 ?! ]' U' k* N& d9 [安装程序会寻找安装 SDL Trados Sudio 2011 SP2R 时创建的特定注册表键值才能顺利安装,而之前版本的 Trados 不会创建相同的键值。所以要解决这个问题,我们可以从两方面下手:
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3 u/ [9 \8 R1 z& h1、在注册表里增加所需键值。为了方便、安全地增加这个键值,SDL 给出了一个文件,解压打开文件,双击后点击确定即可自动加入注册表。请下载本贴中的附件。! [$ N' ]% j1 t
SuiteUninstallString.zip (355 Bytes, 下载次数: 10)
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 楼主| 发表于 2015-7-21 16:43 | 显示全部楼层
SDL 技术支持中心在 KB #4948 给出了详细的问题分析及解决办法:" r& H5 [' h# J' _$ M& f/ Y

% w$ b& C# i. B/ z* m/ JKB #4948 |  Error message when installing SDL Trados Studio 2014: Package 'Suite repair utility' could not be installed. Error number: -13 p% _% P3 o% N  F/ n# e- X
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Symptoms
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3 J' G* [' s& d" G' g% X- IWhen installing SDL Trados Studio 2014, the following error message occurs immediately after extracting the Studio components:/ N; b( W, B1 I. [
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Set-up did not complete. The error is:/ T! @0 a3 }6 [7 H; b
Package `Suite repair utility‘ could not be installed. Error number: -1
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Explanation
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The Suite repair utility is an installation task which ensures that the new Trados Compatibility module of SDL Trados Studio 2014 can add the new information into the PackageTracking.xml file. This task also makes sure that the module does not interfere with the previous Trados Compatibility module from SDL Trados Studio 2011.
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6 z) N/ |. E& P! {The update only takes place if it finds a specific registration key that was created only with the installation of SDL Trados Sudio 2011 SP2R.
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& f6 o7 ?1 H! S/ H" zThis means that if you have ever installed a SDL Trados Studio 2011 version prior the SDL Trados Studio 2011 SP2R, you will encounter this problem. Prior Studio 2011 SP2R versions are for example:; ]9 x) t# k6 l1 m8 {
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SDL Trados Studio 2011
! I$ F2 c& L' o' `  `SDL Trados Studio 2011 SP13 P! Q0 j& A- X4 k3 V4 m$ P6 ^
SDL Trados Studio 2011 SP2
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" q$ q9 e9 k4 J, Y+ U# R* RNOTE: In rare cases, even if you uninstall the SDL Trados Studio 2011 from your system, you might encounter the issue described in the Symptoms section.
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2 H( Z4 ?" u. z3 B7 @7 vResolution
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NOTE: The workarounds are ordered by time it takes to complete./ Y, [& T' a. }: n

, h* N  r+ |2 v) s: [Workaround 1: Add registration key( h# p4 m' x: Z* ]  U. d2 p
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When you add the specific registration key that was only created with the installation of SDL Trados Sudio 2011 SP2R, the installation process of Studio 2014 will process as intended:
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  • Download and save the SuiteUninstallString.zip file attached to this article to your local hard drive; it contains the SuiteUninstallString.reg file.
  • Extract the zip file on your local drive. Do not unzip the files on an external hard disk or on another partition.
  • Browse to the folder where you extracted the SuiteUninstallString.reg.
  • Double-click on SuiteUninstallString.reg. A message appears asking if you are sure to add the information to the registration editor.
  • Click on Yes to confirm.
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Start installing SDL Trados Studio 2014.
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/ }5 C! Q" K* y$ t6 Z( v; |Workaround 2: Uninstall SDL Trados Studio 2011- M) M  K! w6 n: {5 N/ y; L
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Uninstall the non-SDL Trados Studio 2011 SP2R version before running the installation of SDL Trados Studio 2014:
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& Z- @+ G* T+ O- W! f2 SNOTE: If required, you can install SDL Trados Studio 2011 afterwards again. However, we strongly recommend that you download/install the SDL Trados Studio 2011 SP2R version, which you can find in your SDL Account.( I# K3 G0 k6 X

  _! I5 m; T: |0 q' N$ Z原文地址:
* v6 U9 e" l0 J5 T$ w' C  yhttp://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948
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发表于 2015-7-24 21:30 | 显示全部楼层
I  can do it , repaired this error , it ' s  perfectly running !
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发表于 2015-7-24 21:33 | 显示全部楼层
这个问题安装2015版的也有可能遇到!
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发表于 2015-7-28 10:04 | 显示全部楼层
太感谢了
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发表于 2015-9-1 22:33 | 显示全部楼层
那个文件特别有用,帮助我解决的大麻烦,谢谢群主!
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发表于 2015-9-11 15:37 | 显示全部楼层
yeah!!!问题解决!!!感谢楼主ORZ...
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